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Struggling to Hear Loved Ones? Book a Hearing Test

Don’t Wait for It to Get Worse – Take the First Step Today

Book a Hearing Test
Or Find Out If You’re at Risk
  • Hearing loss affects 1 in 6 Australians
  • Untreated hearing loss can harm memory, isolate you socially, and increase dementia risk.
  • Hearing loss is irreversible, but early action can stop further decline.
  • “Very caring with my 97 year old mother, explained everything, highly recommended, well done guys.“

Hearing Loss is More Common Than You Think

  • 1 in 6 Australians experience some degree of hearing loss.
  • Hearing loss affects about 50% of people aged 60–70, rising to 70% in those over 70 and 80% in those over 80.
  • Untreated hearing loss can lead to memory problems, social withdrawal, and increased risk of dementia.
  • Hearing loss is generally permanent but can be managed to prevent it from worsening. The sooner you act, the better your chances of preserving your hearing and quality of life.
50%

of people aged 60 to 70 have a hearing loss.

70%

of people aged over 70 have a hearing loss.

80%

of people aged over 80 have a hearing loss.

Are You at Risk? Take Our 1-Minute Hearing Quiz

Unsure about your hearing? Take this quick 1-minute quiz to assess your risk. Answer a few simple questions and get instant results to help you decide if a hearing test is right for you.

Our Hearing Test Process

At Trusted Hearing, our hearing test is comprehensive and delivered according to best audiological practices by our accredited audiologists. Our priority is to give you clear answers about your hearing health in a comfortable and unrushed environment.

During the assessment, our audiologist will discuss your medical history and any hearing concerns you may have. You’ll then wear headphones and listen to a series of sounds at different frequencies, indicating when you hear them. We may also conduct a speech recognition test to assess how well you understand words in various environments in addition to tympanometry to analyse your middle ear health. You’ll also be able to see your ear drum using our video otoscopy technology.

Once complete, we’ll explain your results and recommend the best solutions to help you hear your absolute best.

Schedule a Hearing Test
1

Initial Consultation

Discussion of your hearing concerns and general health background.

2

Outer Ear Examination

Visual inspection of external portion of the ear using specialised cameras to assess any physical issues.

3

Middle Ear Function Test

Assessment of middle ear health and function through tympanometry.

4

Hearing Assessment

A comprehensive evaluation to help determine the softest sounds you can hear at various pitches, thereby creating a detailed profile of your hearing ability.

5

Result Explanation

Clear explanation of results and personalised recommendations for next steps.

Why Choose Us

  • Accredited audiologists conduct every test—never unqualified staff
  • Purpose-built soundproof rooms, not cramped testing booths
  • 60 minute appointments meaning you have time to ask questions in an unrushed manner
  • Ethical approach—no commissions, no sales pressure
  • Medicare rebates and senior (65+) bulk billing available
Discover What Makes Us Different

What They Say About Us

Our patients trust us for expert care, clear advice, and great results. Here’s what they have to say:

Could not be Happier

“I could not be happier with my experience, starting from my first hearing test several weeks ago. The audiologist was incredibly welcoming and attentive. She took the time to understand my concerns and provided a clear, thorough explanation of the testing process and potential solutions. She programmed and adjusted my new pair of hearing aids perfectly to suit my specific needs, and the improvement in my hearing has been life-changing. I highly recommend her expertise and care!”

Jacob L.

Melbourne, VIC

Warm and Welcoming

“I recently had a hearing assessment at Trusted Hearing and the experience was outstanding. The staff was warm and welcoming, and the audiologist was incredibly knowledgeable, ensuring I understood everything about my hearing loss and the solutions available. They equipped me with hearing aids that have transformed my daily life. I highly recommend Trusted Hearing for anyone looking to improve their hearing.”

Simon L.

Melbourne, VIC

Frequently Asked Questions

Our comprehensive hearing tests are performed by accredited audiologists and include a range of assessments such as full-frequency pure-tone testing, tympanometry, video otoscopy, and, where appropriate, speech discrimination testing. We take the time to explain your results and answer your questions in detail.

Hearing test appointments usually last around 60 minutes, but we allow up to 90 minutes if you’re interested in discussing hearing aids or have more complex hearing concerns. We ensure the session is unrushed and tailored to your needs.

Free hearing checks or screenings — sometimes advertised as “hearing checks” — are often brief, limited tests performed by non-audiologists. They typically assess a narrow frequency range and may miss important issues. In contrast, our comprehensive hearing tests are detailed and follow audiological best practices for accurate diagnosis.

No referral is needed to book a hearing test at Trusted Hearing. However, if you’d like to claim a Medicare rebate, a GP referral is required. The referral doesn’t need to be addressed to our clinic.

Yes. If you have a valid Medicare card and a referral from a doctor — such as a GP, paediatrician, or ENT specialist — you may be eligible for a Medicare rebate of approximately $50. The referral does not need to be specifically addressed to Trusted Hearing, and we can process the rebate for you at the time of your appointment.

For adults under 65, the cost is $140. We bulk bill hearing tests for seniors aged 65 and above. For children (ages 1+), the fee is $150.

All hearing assessments at Trusted Hearing are conducted by fully accredited audiologists.

Yes. Our hearing tests meet the requirements for Victorian Police applications and other job-related hearing assessments. Just let us know your needs when booking.

Yes, we offer hearing tests for children aged 1 and up. Paediatric testing is tailored using age-appropriate methods such as play audiometry and VROA, and is performed in our sound-treated paediatric testing room.

Our tests are conducted in soundproofed rooms built to Australian standards. Unlike traditional booths, our rooms are spacious and comfortable, helping clients feel relaxed while ensuring accurate results.

Other Services We Offer

Trusted Hearing offers a full range of professional services to care for your ears at every stage of life. From adult and kids’ hearing tests to hearing aids, tinnitus management, ear wax removal, and custom earmoulds—we’re here to help you hear clearly, comfortably, and confidently.

Explore how our expert team can support your hearing health beyond today’s visit.

Click Here to Learn More

Tinnitus Treatment

Comprehensive tinnitus assessments to identify underlying causes and deliver personalised, research-backed programs clinically proven to reduce ringing.

Paediatric Hearing

Gentle, age-appropriate hearing tests for children aged 1 and up, conducted in a purpose-built, child-friendly room by experienced paediatric audiologists.

Hearing Aid Servicing

Keep your hearing aids performing at their best with professional cleaning, tubing replacement, and maintenance support. Available for devices fitted by us or elsewhere.

Hearing Aid Fittings

Independent advice and fittings across a range of discreet hearing aid styles—backed by a 45-day trial period and ongoing support. Learn about the latest models from our trusted manufacturers.

Where to Find Us

Primary Audiology Clinic

50 Tunstall Square, Doncaster East, VIC 3109

Trading Hours:
Mon – Thu: 9:30AM to 5:30PM
Fri: 9:30AM to 2:00PM
Weekends: By Appointment

Send us an email

info@trustedhearingclinic.com

Give us a call

(03) 7049 9051

Our clinic is located at 50 Tunstall Square, Doncaster East VIC 3109, right next to Coles in the Tunstall Square Shopping Centre. We’re easy to find with signage visible from the main carpark.

Yes, free parking is available directly in front of the clinic, including accessible spaces. You won’t need to search for a park — just pull in and walk straight in.

Yes. Trusted Hearing is fully accessible, with ramp access from the carpark, wide entryways, and a comfortable, mobility-friendly layout throughout the clinic.

You can book an appointment by calling us on (03) 7049 9051 or using our online booking system. Appointments are essential to ensure personalised and unrushed care.

Trusted Hearing is easily accessible by public transport. Several bus routes service the area, including the 902, 907, 280, and 282, with stops near Tunstall Square Shopping Centre.

The nearest train stations are Nunawading, Mitcham, and Blackburn, which are a short bus ride away. For detailed route planning and schedules, please visit the Public Transport Victoria website.

Yes, you’re welcome to bring a family member, friend, or carer to your appointment. Many clients find it helpful to have someone join them, especially when discussing results or hearing aid options.

Trusted Hearing proudly serves clients across Melbourne, with a focus on surrounding suburbs including Doncaster, Donvale, Blackburn, Templestowe, and Box Hill.

Our main hearing clinic in Tunstall Square, Doncaster East is conveniently located for residents in Melbourne’s eastern suburbs. Whether you need a hearing test, ear wax removal, or hearing aids, we’re just around the corner.