Always Rated 5-Stars – Discover Why

Tinnitus Treatment Melbourne Audiologist

Understand your tinnitus and explore clinical options to restore calm and focus.

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  • Personalised assessment to identify the cause and impact of your tinnitus
  • Research-backed treatment options tailored to your needs
  • Provider of Neuromonics therapy—designed to retrain the brain and reduce tinnitus awareness
  • Support to help improve sleep, concentration, and peace of mind
  • “I was very pleased with my experience at Trusted Hearing. The audiologist was very caring and took the time to explain everything. She was very thorough and offered helpful advice. I would thoroughly recommend this practice to anyone.”

How we Assess and Treat Tinnitus

At Trusted Hearing, we offer a thorough tinnitus assessment designed to understand what’s behind the sounds you hear and how they’re affecting your life. We take the time to explore your hearing health, examine your ears, and assess how your tinnitus behaves—so we can provide strategies tailored to your needs.

Our assessment goes beyond a simple hearing test. We evaluate the loudness, pitch, and impact of your tinnitus using evidence-based tools, and we explain everything clearly as we go. You’ll leave with answers—not just about what your tinnitus is, but about what you can do next.
For many clients, this includes lifestyle adjustments or sound-based therapies.

We are also one of Victoria’s few accredited providers of Neuromonics—a research-backed treatment that retrains the brain to reduce your awareness of tinnitus and restore peace of mind.

Schedule a Tinnitus Assessment
1

Initial Consultation

We will discuss your tinnitus symptoms, hearing concerns, and general health background to gain a better understanding of your situation and the impact of tinnitus on your life.

2

Physical Assessment of Ear

A thorough examination of the ear to identify any physical issues.

3

Hearing Tests

A comprehensive hearing test to identify any hearing loss or factors contributing to your tinnitus.

4

Tinnitus Matching

We will evaluate your tinnitus by attempting to match its pitch, allowing us to tailor management strategies more effectively.

5

Masking Assessment

This assessment determines if you would benefit from masking therapies by presenting different sounds gradually adjusted in volume until they match or slightly exceed your tinnitus loudness. You’ll indicate if the masker reduces your tinnitus perception or makes it less bothersome. This helps guide the selection of personalised masking therapies to alleviate tinnitus-related distress.

6

Loudness Discomfort Levels Assessment

An assessment to determine the maximum loudness you can tolerate, providing crucial information for selecting sound therapy options to help manage tinnitus-related sounds.

7

Result Explanation

Clear explanation of results and personalised recommendations for managing your tinnitus.

Why Choose Us

  • Trusted by clients across Melbourne who struggled to find answers elsewhere
  • Focus on long-term relief and better daily functioning
  • Accredited provider of the Neuromonics Tinnitus Treatment program – one of few in Victoria
  • Veteran clients may be eligible for DVA funding
  • Calm, supportive environment for what can be a stressful condition
Discover What Makes Us Different

What They Say About Us

Our patients trust us for expert care, clear advice, and great results. Here’s what they have to say:

Second to None

“My audiology experience was second to none. The audiologist was very professional and helpful. I would highly recommend Trusted Hearing Audiology Service without any hesitation.“

Anne

Melbourne, VIC

Friendly and Professional

“Came here the other day for an appointment and the staff were friendly and professional. I would definitely recommend giving this place a shot if youre looking for a audiologist in doncaster – very happy with the service.”

Han

Melbourne, VIC

Frequently Asked Questions

Tinnitus is the perception of ringing, buzzing, or hissing sounds without an external source. It can be caused by hearing loss, exposure to loud noise, ear infections, medications, or other health conditions. While it varies from person to person, tinnitus can significantly impact daily life and wellbeing.

At Trusted Hearing, we begin with a 60-minute tinnitus assessment. This includes a comprehensive hearing test, detailed case history, and tinnitus-specific evaluation. We aim to identify potential causes and determine a personalised management plan to help you regain control.

We offer a range of treatment options tailored to your needs. This may include sound therapy, hearing aids, counselling, or the Neuromonics Tinnitus Treatment (NTT) — a clinically proven program that uses customised music to retrain the brain’s response to tinnitus.

NTT is a patented therapy that uses spectrally modified, relaxing music customised to your hearing and tinnitus profile. It helps desensitise your brain to tinnitus by retraining how your limbic system responds to sound. Over time, this reduces the awareness and distress associated with tinnitus, improving quality of life.

Yes. Neuromonics has been validated in over 10 clinical studies and shows an 83% success rate — defined as a 40% reduction in tinnitus disturbance scores. It’s been used by thousands of people globally for nearly 20 years and has been shown to bring lasting physiological changes to the auditory processing areas of the brain.

The full program runs for approximately six months. It includes two phases:

Phase 1: Relief Phase (8 weeks) – designed to reduce tinnitus awareness.

Phase 2: Habituation Phase (18 weeks) – helps your brain learn to ignore tinnitus long-term.
After completing both phases, you enter a maintenance stage that can be self-administered as needed.

You’ll listen to customised music using your own Apple iPhone or iPad for 2–4 hours per day during calm, non-strenuous activities like reading, emailing, or walking. This passive listening promotes relaxation while supporting brain retraining.

Yes. The Neuromonics Tinnitus Treatment must be delivered by a specially trained, accredited clinician. At Trusted Hearing, our audiologists are Neuromonics-certified and provide expert guidance throughout the program, either in-clinic or via telehealth.

The tinnitus assessment is $200 for private clients. If you’re eligible through the Department of Veterans’ Affairs (DVA), we can bill DVA directly and there’s no out-of-pocket cost.

A referral is not required for private tinnitus assessments at Trusted Hearing. However, if you wish to claim a Medicare rebate, you will need a referral from a medical doctor — such as a GP, ENT specialist, or neurologist. The referral does not need to be addressed specifically to Trusted Hearing.

If you are a DVA cardholder and require funding from DVA to treat your tinnitus, we can help you work through this process.

Other Services We Offer

Trusted Hearing offers a full range of professional services to care for your ears at every stage of life. From adult and kids’ hearing tests to hearing aids, tinnitus management, ear wax removal, and custom earmoulds—we’re here to help you hear clearly, comfortably, and confidently.

Explore how our expert team can support your hearing health beyond today’s visit.

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Hearing Tests

Full diagnostic 60-minute hearing tests using best-practice methods—including speech testing and tympanometry—performed in sound-treated rooms by accredited audiologists.

Paediatric Hearing

Gentle, age-appropriate hearing tests for children aged 1 and up, conducted in a purpose-built, child-friendly room by experienced paediatric audiologists.

Hearing Aid Servicing

Keep your hearing aids performing at their best with professional cleaning, tubing replacement, and maintenance support. Available for devices fitted by us or elsewhere.

Hearing Aid Fittings

Independent advice and fittings across a range of discreet hearing aid styles—backed by a 45-day trial period and ongoing support. Learn about the latest models from our trusted manufacturers.

Where to Find Us

Primary Audiology Clinic

50 Tunstall Square, Doncaster East, VIC 3109

Trading Hours:
Mon – Thu: 9:30AM to 5:30PM
Fri: 9:30AM to 2:00PM
Weekends: By Appointment

Send us an email

info@trustedhearingclinic.com

Give us a call

(03) 7049 9051

Our clinic is located at 50 Tunstall Square, Doncaster East VIC 3109, right next to Coles in the Tunstall Square Shopping Centre. We’re easy to find with signage visible from the main carpark.

Yes, free parking is available directly in front of the clinic, including accessible spaces. You won’t need to search for a park — just pull in and walk straight in.

Yes. Trusted Hearing is fully accessible, with ramp access from the carpark, wide entryways, and a comfortable, mobility-friendly layout throughout the clinic.

You can book an appointment by calling us on (03) 7049 9051 or using our online booking system. Appointments are essential to ensure personalised and unrushed care.

Trusted Hearing is easily accessible by public transport. Several bus routes service the area, including the 902, 907, 280, and 282, with stops near Tunstall Square Shopping Centre.

The nearest train stations are Nunawading, Mitcham, and Blackburn, which are a short bus ride away. For detailed route planning and schedules, please visit the Public Transport Victoria website.

Yes, you’re welcome to bring a family member, friend, or carer to your appointment. Many clients find it helpful to have someone join them, especially when discussing results or hearing aid options.

Trusted Hearing proudly serves clients across Melbourne, with a focus on surrounding suburbs including Doncaster, Donvale, Blackburn, Templestowe, and Box Hill.

Our main hearing clinic in Tunstall Square, Doncaster East is conveniently located for residents in Melbourne’s eastern suburbs. Whether you need a hearing test, ear wax removal, or hearing aids, we’re just around the corner.