Hearing Aids for Pensioners and Veterans

  • No cost hearing aids through the Australian Government
  • For eligible pensioners and veterans
  • Fitted by independent audiologists—no sales targets or commissions
  • Ongoing support to ensure the best hearing outcomes
  • Very friendly & accommodating. Managed to see me straight away and were so polite and professional. Really impressed & would go here again.

Hearing Aids for Pensioners: Affordable & Subsidised Options

Hearing loss can significantly impact your quality of life, making conversations difficult, reducing social engagement, and even affecting your mental well-being. Fortunately, pensioners in Australia have access to subsidised hearing aids through the Australian Government Hearing Services Program (HSP).

The Hearing Services Program (HSP) is a government initiative designed to support eligible pensioners by providing access to free or discounted hearing aids and audiology services.

At Trusted Hearing, we provide expert audiology services to help pensioners find the right hearing aids for their needs—whether that means a fully subsidised model or an advanced, partially subsidised device with premium features.

Who Is Eligible for Subsidised Hearing Aids?

You may qualify for subsidised hearing aids if you hold one of the following:

Pensioner Concession Card
Department of Veterans’ Affairs (DVA) Gold Card
DVA White Card (for hearing loss-related conditions)
Commonwealth Seniors Health Card (for those with certain criteria)

If you’re unsure about your eligibility, contact our clinic, and we’ll guide you through the process.

What Hearing Services Are Covered for Pensioners and Veterans?

Eligible pensioners and veterans can receive:

Comprehensive hearing testsFully subsidised assessments by accredited audiologists.
Fully subsidised hearing aids – Entry-level devices covered 100% by the government.
Partially subsidised hearing aids – Advanced hearing aids available at a reduced price.
Ongoing maintenance and support – Includes servicing, repairs, and battery replacements (small annual maintenance fee applies).

Start Your Hearing Journey with Trusted Hearing

At Trusted Hearing, we make it simple and stress-free for eligible pensioners and veterans to access high-quality hearing care and government-subsidised hearing aids. As a registered provider under the Australian Government Hearing Services Program (HSP), we guide you through every step—from eligibility checks and hearing tests to fitting and follow-up care.

We believe everyone deserves the ability to hear clearly and stay connected to the people and moments that matter most. Whether you’re new to hearing aids or looking to upgrade, we’re here to support you with expert advice and ongoing care—without the pressure of sales targets or commissions.

1

Check Your Eligibility

We help confirm your eligibility for the Hearing Services Program and assist with the application process if needed. Eligible pensioners and veterans can access fully subsidised hearing services and devices.

2

Hearing Assessment

You’ll receive a comprehensive 60-minute hearing test performed by our accredited audiologists in sound-treated rooms. We assess your hearing needs and discuss any concerns you may have.

3

Hearing Aid Options

If hearing aids are recommended, we’ll walk you through the government-subsidised options available to you under the program. If you’re looking for additional features, we also offer partially subsidised upgrades.

4

Custom Fitting

Your hearing aids are professionally fitted, adjusted, and fine-tuned to suit your hearing profile and lifestyle. We take the time to ensure everything feels and sounds right.

5

Ongoing Support

We provide follow-up care, servicing, and adjustments to ensure you get the most from your hearing aids. As part of the program, you’ll also be eligible for maintenance support, batteries, and repairs.

Why Choose Us

  • Fully accredited under the Australian Government Hearing Services Program
  • Fitted and supported by qualified, experienced audiologists
  • Known for our respectful, no-rush approach with pensioners
  • Friendly, helpful staff who take the time to explain every step
  • Convenient clinic with accessible entry and parking

What They Say About Us

Our patients trust us for expert care, clear advice, and great results. Here’s what they have to say:

Welcoming and Attentive Audiologist

“I could not be happier with my experience, starting from my first hearing test several weeks ago. The audiologist was incredibly welcoming and attentive. She took the time to understand my concerns and provided a clear, thorough explanation of the testing process and potential solutions. She programmed and adjusted my new pair of hearing aids perfectly to suit my specific needs, and the improvement in my hearing has been life-changing. I highly recommend her expertise and care!

Jacob L.

Melbourne, VIC

Very Satisfied

“I visited this hearing clinic and saw Rosanna. She was absolutely lovely and supplied me with hearing aids that I am very satisfied with. I highly recommend this audiology clinic.”

Simon L.

Melbourne, VIC

Take the Next Step to Better Hearing

Ready to experience the benefits of clear, vibrant hearing? Book your fully-subsidised pensioner hearing test with our expert audiologists today! Whether you’re looking for invisible hearing aids, rechargeable models, or the latest technology, we’re here to find the perfect solution for you. Don’t wait – start your journey to better hearing and improved quality of life now.

Click below to book an appointment and take the first step toward enhanced hearing and confidence. Your hearing matters, and we’re here to help every step of the way!

Frequently Asked Questions

The best hearing aid depends on factors such as:

✅Level of hearing loss
✅Lifestyle (Do you frequently attend social events? Need Bluetooth connectivity?)
✅Budget (Do you prefer fully subsidised or an advanced model with added features?)

Eligible pensioners and veterans can access fully subsidised hearing aids at no cost through the Hearing Services Program.

If you want a more advanced model with extra features, partially subsidised hearing aids are available with an out-of-pocket contribution.

You need to:

  1. Get your hearing aids fitted and receive ongoing support
  2. Book a hearing test at Trusted Hearing
  3. Choose fully or partially subsidised hearing aids
  4. Get your hearing aids fitted and receive ongoing support

Yes, rechargeable hearing aids are available under the partially subsidised options. They are more convenient, removing the need for regular battery changes.

Fully subsidised hearing aids are free but have basic technology.

Partially subsidised hearing aids offer advanced features (better sound quality, technology, rechargeability) but require a small out-of-pocket cost.

Most hearing aids last approximately 5 years with proper maintenance and care. We offer servicing and adjustments to help extend their lifespan.

Where to Find Us

Primary Audiology Clinic

50 Tunstall Square, Doncaster East, VIC 3109

Trading Hours:
Mon – Thu: 9:30AM to 5:30PM
Fri: 9:30AM to 2:00PM
Weekends: By Appointment

Send us an email

info@trustedhearingclinic.com

Give us a call

(03) 7049 9051

Our clinic is located at 50 Tunstall Square, Doncaster East VIC 3109, right next to Coles in the Tunstall Square Shopping Centre. We’re easy to find with signage visible from the main carpark.

Yes, free parking is available directly in front of the clinic, including accessible spaces. You won’t need to search for a park — just pull in and walk straight in.

Yes. Trusted Hearing is fully accessible, with ramp access from the carpark, wide entryways, and a comfortable, mobility-friendly layout throughout the clinic.

You can book an appointment by calling us on (03) 7049 9051 or using our online booking system. Appointments are essential to ensure personalised and unrushed care.

Trusted Hearing is easily accessible by public transport. Several bus routes service the area, including the 902, 907, 280, and 282, with stops near Tunstall Square Shopping Centre.

The nearest train stations are Nunawading, Mitcham, and Blackburn, which are a short bus ride away. For detailed route planning and schedules, please visit the Public Transport Victoria website.

Yes, you’re welcome to bring a family member, friend, or carer to your appointment. Many clients find it helpful to have someone join them, especially when discussing results or hearing aid options.

Trusted Hearing proudly serves clients across Melbourne, with a focus on surrounding suburbs including Doncaster, Donvale, Blackburn, Templestowe, and Box Hill.

Our main hearing clinic in Tunstall Square, Doncaster East is conveniently located for residents in Melbourne’s eastern suburbs. Whether you need a hearing test, ear wax removal, or hearing aids, we’re just around the corner.